Smart locker benefits
Collection and sharing become simpler.
iBox digitizes parcel and document handling to streamline branch interactions, cut queues, and deliver secure self-service for your customers.
Centralized management
Real-time oversight of all lockers, statuses, and flows from a single console.
Secure access
Authentication, pickup codes, and traceability for every locker opening.
Full traceability
Complete history of deposits, pickups, and notifications for compliance and reporting.
One technology, many banking use cases
Lockers tailored to document, logistics, and branch reception journeys.
Banking documents
Cards, checkbooks, and files available 24/7 through secure self-service.
Parcels and mail
Centralized reception for teams and autonomous pickup for customers.
Keys and equipment
Controlled handover and return for secure areas and back-office operations.
Smart lockers at the heart of your branch
Automate recurring journeys while strengthening security and customer satisfaction.
- Dynamic locker assignment by document or parcel type
- Secure access via code, QR code, or app
- Flexible scheduling and user permissions
- Real-time SMS and app notifications
- Reporting and analytics to manage activity
Reserve. Open. Release.
- 01
Reserve
The advisor or system assigns a locker suited to the document or parcel.
- 02
Open
The customer or staff member authenticates and opens the locker via the UI or app.
- 03
Release
Pickup is confirmed automatically and the locker becomes available again.
Supporting your teams and exchanges
Lockers tailored to daily exchanges between teams, partners, and customers.
Individual use
Temporary storage for personal items, laptops, or accessories.
Team use
Exchange documents, equipment, and parcels between colleagues.
Internal to external
Handover items to external partners with pickup notifications.
External to internal
Deposit a parcel for a colleague with notification on receipt.
Automate banking document pickup
A self-service solution that simplifies document flows and improves the in-branch experience.
Reduce operational costs
Less manual work and queue management for front-office teams.
Security and traceability
Every action is logged, timestamped, and tied to an identified user.
Improve customer experience
Autonomous pickup with no waiting and instant notifications.
Save advisor time
Teams focus on advice instead of document logistics.
Reports and analytics
Usage metrics, pickup rates, and volumes to optimize rollout.
Secure self-service
24/7 availability while meeting your security requirements.